Bug Tracker how-to  [FIXED]

Moderator: Chad

User avatar
SecondMan
Site Admin
Posts: 3489
Joined: Thu Jul 31, 2014 5:31 pm
Answers: 5
Location: Vancouver, Canada
Been thanked: 95 times
Contact:

Bug Tracker how-to  [FIXED]

#1

Post by SecondMan » Thu Aug 27, 2015 10:58 pm

Welcome to the (unofficial) Fusion Bug Tracker!

You can find a bit more info about the "why?" of the subforum here: viewtopic.php?f=2&t=467

When creating a new topic in the Bug Tracker subforum, it will be pre-filled with the following template:

Fusion version:

OS and version:

Additional relevant system info:

Description of the bug:

Severity (Trivial, Minor, Major, Critical)

Steps to reproduce:

Please, if possible, provide a Fusion setup to help demonstrate the behaviour, either as an attachment or between

Code: Select all

 tags:[/b][/color]

Please fill in the template as accurate as you can. 

This is NOT the official BMD bug tracker, but it can also help create a template that you can copy over to BMDs forum if you want to. 

Once the bug has been fixed, you can check the solved icon on the top right hand side of a post, which will then tag the topic with a nice green checkmark. Test it, you can always un-solve the topic. :)

Note: please [b]only[/b] put bug reports in the Bug Tracker section. Feature requests and questions on how to use Fusion should be posted in the Fusion subforum.

User avatar
SecondMan
Site Admin
Posts: 3489
Joined: Thu Jul 31, 2014 5:31 pm
Answers: 5
Location: Vancouver, Canada
Been thanked: 95 times
Contact:

Re: Bug Tracker how-to

#2

Post by SecondMan » Fri Aug 12, 2016 12:36 pm

UPDATE: since it has been confirmed by multiple people at Blackmagic Design that the SL Fusion Bug Tracker is read continuously and taken into account, I've removed the (Unofficial) label from the forum name.

Good times! :)

User avatar
SecondMan
Site Admin
Posts: 3489
Joined: Thu Jul 31, 2014 5:31 pm
Answers: 5
Location: Vancouver, Canada
Been thanked: 95 times
Contact:

Re: Bug Tracker how-to

#3

Post by SecondMan » Fri Apr 27, 2018 11:56 am

UPDATE: The bug tracker has been adjusted. When filing a bug report you will now have to assign a ticket category to your report:


Image


There are three categories:

  • Fusion Standalone - pretty self-explanatory
  • Fusion in Resolve - no three guesses there...
  • Fusion and Resolve - for when the bug is confirmed inside both existing flavours of Fusion

Failing to select a category results in the following error...


Image


But if you diligently add them, your efforts will be rewarded with lovely labels:


Image


And added bonus, the forum search allows you to single them all out:


Image

User avatar
SirEdric
Fusionator
Posts: 1873
Joined: Tue Aug 05, 2014 10:04 am
Answers: 2
Real name: Eric Westphal
Been thanked: 112 times
Contact:

Re: Bug Tracker how-to

#4

Post by SirEdric » Fri Apr 27, 2018 1:05 pm

Once again...Pieter Rocks!

User avatar
Miltos
Fusionista
Posts: 433
Joined: Wed Aug 06, 2014 2:18 am
Contact:

Re: Bug Tracker how-to

#5

Post by Miltos » Fri Apr 27, 2018 5:06 pm

Amazing! Let me start using it right away!

User avatar
ChristopherNodal
Fusioneer
Posts: 165
Joined: Mon Jan 11, 2016 1:42 pm

Re: Bug Tracker how-to

#6

Post by ChristopherNodal » Fri Apr 27, 2018 9:09 pm

Great thanks!

JPDoc
Fusioneer
Posts: 182
Joined: Tue Sep 02, 2014 8:26 am
Been thanked: 1 time

Re: Bug Tracker how-to

#7

Post by JPDoc » Fri Apr 27, 2018 11:50 pm

Whizzo! And such tasteful colours . . . you're spoiling us, Pieter.

User avatar
SecondMan
Site Admin
Posts: 3489
Joined: Thu Jul 31, 2014 5:31 pm
Answers: 5
Location: Vancouver, Canada
Been thanked: 95 times
Contact:

Re: Bug Tracker how-to

#8

Post by SecondMan » Thu May 03, 2018 5:49 pm

Image

User avatar
mroche
Posts: 15
Joined: Wed Apr 11, 2018 7:36 pm
Location: Boston
Been thanked: 3 times
Contact:

Re: Bug Tracker how-to

#9

Post by mroche » Sun Apr 14, 2019 11:37 am

Maybe it's a Firefox/Linux thing, but I'm not seeing a Category dropdown so I can't create tickets.

Edit: Not showing up under Chromium, either.

Cheers,
Mike

User avatar
SecondMan
Site Admin
Posts: 3489
Joined: Thu Jul 31, 2014 5:31 pm
Answers: 5
Location: Vancouver, Canada
Been thanked: 95 times
Contact:

Re: Bug Tracker how-to

#10

Post by SecondMan » Sun Apr 14, 2019 11:04 pm

mroche wrote:
Sun Apr 14, 2019 11:37 am
Maybe it's a Firefox/Linux thing, but I'm not seeing a Category dropdown so I can't create tickets.

Edit: Not showing up under Chromium, either.

Cheers,
Mike

Thanks for reporting - I've fixed the issue, please try again. Apologies for any inconvenience.

User avatar
mroche
Posts: 15
Joined: Wed Apr 11, 2018 7:36 pm
Location: Boston
Been thanked: 3 times
Contact:

Re: Bug Tracker how-to

#11

Post by mroche » Sun Apr 14, 2019 11:07 pm

Thanks! Working now :)

Cheers,
Mike